A deposit is required to secure your project booking and allow us to begin ordering materials, scheduling installation dates, and progressing design work. The required deposit amount will be clearly stated in your quotation or agreement.

Unless otherwise agreed in writing:

• A non-refundable initial deposit is required to confirm the order
• A second payment or stage payment may be required before installation or delivery of materials
• The remaining balance is due upon completion of the project or on the date stated in your invoice

We accept payment by bank transfer and other methods listed on your invoice. All invoices must be paid in full by the due date shown. Failure to make payment may result in delays to production, installation, or delivery.

In the event of late payment, we reserve the right to:

• Charge interest in line with the Late Payment of Commercial Debts (Interest) Act 1998
• Suspend work, delivery, or access to design files until payment is received
• Recover reasonable costs associated with debt collection

Ownership of all goods, furniture, and installations remains with us until full payment has been received.